Ta1t
Level 1: Cadet

Updating Postal Address

Answered

Hi there,

I have recently moved house and I have updated my residential address, however there is no area on the app to update the postal address. We get our bill via email and our most recent one just arrived with the old address. Apparently the “moving house” section doesn’t update any of this.
Can anyone please advise where to go to do this?

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Dowser
Level 21: Augmented
Level 21: Augmented
Accepted Solution

Re: Updating Postal Address

Go to the Telstra website ~> Sign in -> My Telstra

At the top right menu select Profile -> Personal details -> Billing Address

View solution in original post

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1 REPLY 1
Dowser
Level 21: Augmented
Level 21: Augmented
Accepted Solution

Re: Updating Postal Address

Go to the Telstra website ~> Sign in -> My Telstra

At the top right menu select Profile -> Personal details -> Billing Address

View solution in original post

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