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Cant watch live
Every time I try to watch the netball live, it asks me to sign in. So I sign in and when I go to watch the netball it signs me out and asks for me to sign in again. It's ridiculous
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Re: Cant watch live
Thank you for your post, my apologies for any issues you're experiencing with the Netball Live App.
Are you a Telstra Mobile customer or did you purchase a subscription from Google Play/Apple?
I would first recommend uninstalling and reinstallng the Netball app.
If you are a Telstra Mobile customer, ensure you are connected to the Telstra 4G network before opening the app after reinstalling.
When opening the app it will recognise that you are a Telstra customer via the 4G network and automatically redeem your free subscription, you should not need to sign in as long as you are connected to 4G not Wi-Fi.
If you purchased your subscription via your chosen app store, you will need to select 'buy or restore a subscription' after reinstalling the app.
There will then be a button to restore your subscription, and the app will communicate with the app store to confirm.
If you're still having the same issues accessing your subscription, please let us know.
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