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Thank you for your post, my apologies for the delayed response.
There is a dedicated board for any questions about the Netball Live app which is monitored during game times here: https://crowdsupport.telstra.com.au/t5/netball-live/bd-p/Netball-Live
Have you uninstalled and reinstalled the Netball Live App to see if this assists?
If this doesn't assist, please get back to us with the below device details
What device are you using to access the Netball Live app? (mobile/tablet, make/model etc)
What version of iOS is your device running?
Can you please clarify if you are a Telstra Mobile customer or have purchased a subscription from the Apple App Store?
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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