Level 1: Cadet

24/7 Chat complaint



It appears 24/7 chat doesn't work properly overseas. I'm in Nepal. I've tried on my laptop in Google Chrome and internet explorer as well as on my mobile. Any help would be much appreciated as its expensive to call. (my international roaming is not working here in Nepal so I can't exactly call from my mobile service. I just loaded 10$ Skype credit to call the mobile number and was on hold until all the credit expired). Any help with chatting with someone from Telstra would be much appreciated. 

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Telstra (Retired)
Telstra (Retired)

Re: 24/7 Chat complaint

Hi Maja555


Sorry to hear of the issues you are experiencing when attempting to chat with us from overseas. 


What was it you were wanting to chat about, was it the International Roaming issue? 


Kind Regards 

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