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Timos1
Level 1: Cadet

Since yesterday I cannot connect to any carrier in Greece. Telstra chat does not work, no phone number to call on the website, absolutely awful service  Anybody else also having similar problems? ThanksTimos

Harley95
Level 1: Cadet

Hi has anyone had trouble with trying to receive and / or send emails.  My emails have stopped as of today on all devices i.e. laptop, iPhone and iPad.  I checked my telstra web mail and it is the same there.  I have tried to contact Telstra and I ge ...

Millsy86
Level 1: Cadet

I am working from home at the moment and the 3G/4G signal in my office is non-existant, I barely get 1 bar, it drops in and out. I have strong Wifi signal in my office so I would like to use WiFi calling as this should solve my calling issues. Howeve ...

Bheeshma
Level 1: Cadet

Looking for some help with mobile number portability and identity fraud. A friend of mine is a victim of an Identity fraud issue and currently impacted big time. His Telstra mobile & his Boost mobile service is constantly getting ported by someone wh ...

PABa
Level 1: Cadet

The 4G coverage map says it is covered but there is zero coverage inside my house. I have heard about a 5G tower going up along Bunker rd and wonder if this may solve the problem. If so, does anyone know when this tower is going to be built/operation ...

charlie101
Level 1: Cadet

Hi all, I am currently in Germany working and my Telstra prepaid SIM is not working in my iPhone SE (with latest software) My Germany SIM works just fine in the phone so I know it is not the phone. I need to receive SMS sometimes for validating accou ...

GGeee
Level 2: Rookie

LTE drops to snail pace on Telstra between 7 and 9pm upload is still 10mbps plus. Seems like Telstra mobile tower has not accounted for usage of the thousands of people in the FIFO community? Or is this something that can be fixed?

horses643
Level 1: Cadet

I have recently moved over to Telstra and am unsure of costs involved when my daughter texts overseas. Can you confirm if there is a cost

DadDreadz
Level 1: Cadet

Im in Wellard Australia 6170 the reception is so bad that the only way i can receive a msg or make a call is if i go in the middle of the street & even then the other end cant here us iv asked my neighbors and they all say the same & yet the Telstra ...

WendyT
Level 1: Cadet

I have an new Oukitel C16 Pro and when I install my active Telstra sim the Telstra network doesn't connect.   It sees Optus and Vodafone.   Any suggestions about what settings to change? 

WendyT
Level 1: Cadet

I have an new Oukitel C16 Pro and when I install my active Telstra sim the Telstra network doesn't connect.   It sees Optus and Vodafone.   Any suggestions about what settings to change? 

Leopard2
Level 2: Rookie

Why do you automatically transfer me from Telstra NBN smart modem to roaming network. This slows my downloads to a pathetic slow level. You do this without any authorisayion or consent. Pathetic non service. If you do this once more i will go to a be ...

Muzungo
Level 1: Cadet

I'm currently in Uganda and whilst over here I changed from a post pay account to a pre paid facility and my phone is not allowing me to connect to the main network here (MTN). My android phone is stating that it is now Forbidden. The other main netw ...

koit
Level 2: Rookie

Hi folks, A friend's mobile phone, sitting by itself on a desk in their house, keeps auto-ringing my number.When I answer, it triggers the ringtone on their phone.They then answer it to hear me asking "Who's Calling?" They are equally perplexed as to ...

Flo6
Level 2: Rookie

I’m currently overseas in NZ and I seem to get charged more on my phone bill for having international day pass activated. If the day pass and roaming was turned off was it still possible to use the data from my actual plan or is there no point in pay ...

archie4001
Level 2: Rookie

We've upgraded our phones to the new Samsung Note10+ 5G and, initially, they were working great.Recently, however, both phones seem to have intermittent issues in that they will randomly lose the Telstra network (slashed O symbol shown).The only way ...

BoneInspector
Level 2: Rookie

Evening, Having had to move interstate during this virus business and home school the kids I am for various reasons attempting to rig up a system to allow me to share mobile data with 4 laptops. On my work based telstra Iphone I can tether the phone ...

Bun00001
Level 1: Cadet

I had barred sms incoming and outgoing. How do I remove this so I can send and receive sms

jrnsk
Level 2: Rookie

I'm about to travel to Europe for five weeks and because of the rate Telstra charges for a Day Pass, intend purchasing an o/s sim on arrival. I'm happy to pay the Vodafone rate, but not double that. My question is, if I divert my current Telstra mobi ...

Dave157
Level 1: Cadet

I am extremely frustrated.  I recently went on a trip to Japan with my family. Whilst there I turned on the add-on international day pass for me and my wife.  After returning home, I have tried multiple times to turn it off and it failed. Via the web ...

Timos1
Level 1: Cadet

Since yesterday I cannot connect to any carrier in Greece. Telstra chat does not work, no phone number to call on the website, absolutely awful service  Anybody else also having similar problems? ThanksTimos

Harley95
Level 1: Cadet

Hi has anyone had trouble with trying to receive and / or send emails.  My emails have stopped as of today on all devices i.e. laptop, iPhone and iPad.  I checked my telstra web mail and it is the same there.  I have tried to contact Telstra and I ge ...

DadDreadz
Level 1: Cadet

Im in Wellard Australia 6170 the reception is so bad that the only way i can receive a msg or make a call is if i go in the middle of the street & even then the other end cant here us iv asked my neighbors and they all say the same & yet the Telstra ...

Brinrac
Level 2: Rookie

Hi all,Wondering if anyone knows when the Telstra Coverage problem page will be working again. ? See error end of message below. I need to report that alot of the Gold Coast Qld areas have only (1 bar) of signal 99% of the time no matter what type or ...

commonman
Level 1: Cadet

Telstra.. I don’t know this network is still surviving with such poor network coverage and worst customer service. Coverage is best only at the store, for that we can’t live at their store for coverage. 

there is no means to reach them and complain ab ...

KAZEvans0
Level 1: Cadet

How do I divert my mobile number to another mobile number if I don’t have my phone with me 

cobra1972
Level 2: Rookie

I havent used Telstra for a number of years and it has come screaming back to me why.... I have been waiting since June 10 for my SIM to activate..... You cannot use the chat program because it was obviously coded by a small child. You cant reach the ...

SCT22
Level 2: Rookie

I need my pre paid iPhone unblocked to be able to put in andaand different network provider's SIM card.1. Do this online with your IMEI, but I get the message that seeing it is pre-paid I have to unblock by ringing a number given2. Ring the number on ...

bgs123
Level 1: Cadet

Ok so can someone explain why its so hard to get the international call pack added? your call centre don't answer, u can't do it in the app and basically if you need it you s*it out of luck..get it together Telstra.

b0ba
Level 1: Cadet

My Telstra Lite (smart?) phone will accept and bring up a URL but then it refuses to do anything more.How can I navigate around the web sites?

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