Matkang
Level 1: Cadet

Cancel monthly Plan

Answered

Hi I ordered a montly plan yesterday with Ref: INT 1-806598574821 and I changed my minde this morning. Coulc I please cancel the monthly plan and stay with my prepaid option? Is there any penalty for the change??

 

<email address removed to protect your privacy> 

 

Thank you so much for your time

1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cancel monthly Plan

You will need to call sales on 132200 to sort this out.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cancel monthly Plan

You will need to call sales on 132200 to sort this out.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Cancel monthly Plan

Also, If you initiaited the approach, then there is no cooling off period. You may be required to pay the full Early Termination fees.

 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

My Telstra

View and activate your international roaming status, and purchase international Data Packs with the My Telstra app.

Find out more