Marcus888
Level 1: Cadet

email not working

Hi, I can no longer receive emails on my PC and iphone.  Only webmail works.

I am using Outlook.  I get error 0x800CCC0e, cant download inbox.

I have tried a different client eM Client but it will not even connect to my bigpond address.

I have not changed any settings.

Any help is appreciated

.

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3 REPLIES 3
Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: email not working

Hi @Marcus888 

 

Has that only just happened? It might be just a temporary glitch in Telstra's system with downloading of messages (Assuming of course you haven't changed anything at your end since it started happening).

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.
Dowser
Level 18: Intelligence Chief
Level 18: Intelligence Chief

Re: email not working

Even though you say that you have not changed any settings, you could compare your settings to those recommended at https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-em...

Veezy
Support Team
Support Team

Re: email not working

Just reaching Marcus888, any lucky so far?

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