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Level 1: Cadet

Home broadband not working

Our home broadband isn’t working! Why?

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Level 25: The Singularity
Level 25: The Singularity

Re: Home broadband not working

Don't know as you haven't provided any sorry of information that might be of assistance. 

 

You can check for outages in your area via https://outages.telstra.com and you can run some troubleshooting via your mobile through https://fix.telstra.com

 

Otherwise, what your of service did you have, which model modem what colours are the lights on the modem?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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