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hOW DO i GET IT FIXED WHEN NO ONE IS ANSWERING?
After fixing a previous access fault on my phone I now have no internet access. I can't report it by phone as they don't answer due to COVID. Somebody needs to tell Telstra how to work remotely, I would have thought they might have the technology?
I can't report via the App as suggested AS I HAVE NO INTERNET ON MY PHONE.
I have reported through complaints on their website, but it seems no one is available to monitor that either - COVID?
So how do I get in touch with the only people who can fix my fault?
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