rkf
Level 1: Cadet

i cannot make or receive calls from my mobile

 

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2 REPLIES 2
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: i cannot make or receive calls from my mobile

Is this a '20 questions' guessing game, or can you provide more details about your problem? :-)

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: i cannot make or receive calls from my mobile

Things that will help us help you:

Model of Phone

Type of Plan (PrePaid or Postpaid)

Location (town/suburb & state)

Is this a new problem (ie you used to be able to make or receive calls)?

Have you removed the SIM and reinserted it?.

What is the network icon at the top of your phone telling you (SOS, noSIM, 4G, LTE, 3G, H)?

Can you send and receive SMS/MMS?

Have you recently ported your service in to Telstra?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

My Telstra

View and activate your international roaming status, and purchase international Data Packs with the My Telstra app.

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