Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
International calls failing to connect - with no explanation
This has been happening for a couple of weeks intermittently.
After pressing dial - withing 2 seconds a single bleep and then 'call ended'.
On mobile phone I get no explanatory message
Tried rebooting phone and using another phone - same deal. Local calls to landline and mobiles working fine.
On landline, still no luck however I get a "this number cannot be reached" or "this number is disconnected" have same issue with dialing the UK and the USA.
Nothing on Telstra site to suggest any issue.
I thought it might be congestion - but you normally get a message to this affect.
- 0 Likes
- 104 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: International calls failing to connect - with no explanation
I just spoke to Telstra international call support as I am having the same issue calling USA from Australia. Call Centre confirmed issue as 'Known' however they are not posting it as a fault on Telstra sites as they say the problem resides in the USA.
At this time they do not have a resolution timeframe.
- 0 Likes
- 0 Replies