Yewenyi
Level 1: Cadet

International roaming and travel pass

Do I need to activate international roaming before being able to use a travel pass or can a travel pass be used without international roaming?

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4 REPLIES 4
IvanS
Support Team
Support Team

Re: International roaming and travel pass

Hi Yewenyi,

 

If you have a Post-Paid service International Roaming will need to be active so that it works on a network outside of Australia. A Travel Pass simply helps with keeping costs down if you need to use your service while overseas. 

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Mudgie
Level 2: Rookie

Re: International roaming and travel pass

How do I activate the travel pass without dialling the number as I cannot call out? Can I activate online via the web?
Mudgie
Level 2: Rookie

Re: International roaming and travel pass

I am using wifi where possible to get internet
Lindy
Telstra (Retired)
Telstra (Retired)

Re: International roaming and travel pass

Hi Mudgie,

 

If you are unable to call us (+61439125109) you can also speak with us via our Live Chat team 


http://tel.st/49kl  (available 24x7)

 

-    Regards 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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