International roaming

[Soozie]

How can I recharge my prepaid ipad whilst traveling overseas? All the Telstra sites are telling me to get off wi-fi and connect to the network but I HAVE RUN OUT OF DATA. I can do anything on wi-fi here except buy data from Telstra. Gerd Schenkel executive director, you have sent me an email telling me to connect to m.telstra.com to buy a browse plus pack and I'm trying however when I do it says it dosnt recognise me and connect to the network.

[Kalak · Accepted solution]

If you log into My Account at https://www.my.telstra.com.au/myaccount/home then you should be able to select 'Recharge' from your available services.

[Soozie]

Thanks so easy, solved in one sentence where they had emailed me a page full!! I had tried via the 24/7 app but that wouldn't work. Thank you

[Kalak]

Glad to see you're up and running again
Thanks for coming back and letting me know it worked.