Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

@Clowns1510 wrote:
For the past 2 days I have no internet at all don’t know why but I need this fixed
@Clowns1510 I assume you have rung Bigpond Technical Support on 1800 834 273 (For NBN) Or 133 933 (For ADSL) Or 13 22 00 (Mobile Broadband) to find out what is happening?
I would go through the online support tool first to see if that picks up a fault as then you have a reference number to quote.
https://www.telstra.com.au/my-account/troubleshooting-tool
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

@Clowns1510 wrote:
For the past 2 days I have no internet at all don’t know why but I need this fixed
@Clowns1510 I assume you have rung Bigpond Technical Support on 1800 834 273 (For NBN) Or 133 933 (For ADSL) Or 13 22 00 (Mobile Broadband) to find out what is happening?
I would go through the online support tool first to see if that picks up a fault as then you have a reference number to quote.
https://www.telstra.com.au/my-account/troubleshooting-tool
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Internet
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Internet
https://www.telstra.com.au/my-account/troubleshooting-tool?gclid=EAIaIQobChMIg4Ly0YjT3QIVXQQqCh3paAC...
If I have helped you, a "Like" would be appreciated.
If my advice is a solution, please acknowledge it.
I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Related Content
-
Internet outage
Find out more -
Home Internet
Find out more -
Internet
Find out more -
Internet
Find out more