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Re: Neutral Bay
My internet has been disconnected by Telstra for no reason
Are you sure it is not just a fault, and possibly an NBN Co issue?
Due to the temporary COVID-19 support issues, it is best at this time to chase it up via the My Telstra app, use the "Get Help" icon at the bottom of the screen and leave a message. That will go in a queue and be answered as soon as they can.
More information on how to leave a message via the My Telstra app can be found at
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