TropicalSauce
Level 1: Cadet

No 5G coverage on my iPhone 12 Pro Max Sydney CBD

Hi, I've recently upgraded to a 5G iPhone Pro Max and I live in Brisbane and travel to Sydney CBD regularly. I've now had the phone for approx 1 week and have not had a 5G signal on my phone to date.

What to do , any help would be appreciated

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2 REPLIES 2
Dowser
Level 20: Director
Level 20: Director

Re: No 5G coverage on my iPhone 12 Pro Max Sydney CBD

Is 5G available on your phone plan?.

You can check under Services in the My Telstra app.

TropicalSauce
Level 1: Cadet

Re: No 5G coverage on my iPhone 12 Pro Max Sydney CBD

After further investigation, it would seem the Telstra  shop sold me the wrong plan with my new 5G phone 🤦‍♂️, I’ve now upgraded my plan from small to medium and it has been sorted. 

My Telstra

View and activate your international roaming status, and purchase international Data Packs with the My Telstra app.

Find out more