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Level 13: Super Sleuth

Poor mobile reception in Canning Vale

Mobile signal strength in Canning Vale is really poor today. Telstra report no issues but only getting one bar on my phone and Gen 2 modem also showing poor signal strength

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Support Team
Support Team

Re: Poor mobile reception in Canning Vale

Hi @abthomp,

 

Thanks for reaching out. Sorry to hear about your issues with your mobile reception, I can understand this would be quite frustrating and inconvenient.

You can report coverage issues online here. Once you've done this, our technicians will be able to look into the issue further.


Also if you are in a rural area you can look into blue tick phones, which are phones that provide the best coverage in rural areas. You can see our blue tick phones by clicking 'see phones' here.

 

Please let me know how you go.

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