rlreed
Level 1: Cadet

Pre-paid mobiles international roaming

I want to take my Telstra pre-paid mobile to Argentina for two months, mainly to receive texts from Australia. According to the Telstra web site, pre-paid mobiles will not work in Argentina (and most other South American nations) but mobiles on a plan will work...is this correct? It may be quite obvious but I don't understand how Argentine phone networks could differentiate between mobiles on a plan and ones that are pre-paid. I just thought I'd check before I converted my mobile to a plan. Thanks!

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1 REPLY 1
Drat
Level 22: Superhuman

Re: Pre-paid mobiles international roaming


It may be quite obvious but I don't understand how Argentine phone networks could differentiate between mobiles on a plan and ones that are pre-paid.

I'm just guessing here, but…

 

International roaming is not just a technical capability but also a commercial arrangement between telcos in different countries. If the international roaming partner cannot determine whether the Australian mobile service roaming on its network is post-paid or pre-paid, then mobile network service would end up being provided “at risk”, meaning that the customer may not end up paying for it (if it is a pre-paid service and his/her recharge balance and/or bonus credit has run out, say in the middle of a call). Furthermore, if there is no commercial arrangement between Telstra and a particular international partner such that one of the parties will accept the commercial risk, then roaming in that country on a pre-paid service will not be available; technically it could be as simple as Telstra not advising its international partner of these pre-paid services when transmitting an allowed-to-roam list of services, and by default they will not be allowed to connect to the partner's network.

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The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.

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