Level 1: Cadet

Pre paid

Hi, I am currently in Malaysia and would like to be able to use my phone, I received a text from Telstra when I first arrived and now I am unable to get any service. On another note, when I try and log in to the Telstra App it says I don't have enough security, why?

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Support Team
Support Team

Re: Pre paid

Hi @Snipa, thanks for reaching out. I recommend speaking with our team via Live Chat  https://tel.st/2tsam and they can look into this for you.

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