Settings for a game camera to send SMS and emails

[OwenMonie]

G'day

I have a HC 700 GE Game camera I want to use to manage stock but I can't seem to get it to send emails or MMS. . I have contacted the Chinese manufacturer but they have my money now so couldn't care less.

The settings I have are as follows

For MMS ;

GPRS settings

APN ?

Account

Password

Then it says

Server Settings;

MMSC : ?

IP: ?

Port: ?

Then for SMTP it says

Server settings and I have a choice of

Other, Gmail or Hotmail ,it will be other in my case.

I then have a choice of SSL no SSL or STARTTLS .

Then

Server  ?

Port  ?

Email 

Password:

Anyone have any ideas ? I have a Telstra SIM with heaps of data on it ready to go .

Thanks

[343GuiltySpark]

For email

Email: Username@bigpond.com
Password: your emails password
Server: smtp.telstra com
Port: 465

[cf4]

For email use SSL with port 465 or STARTTLS with port 587

For MMS you could try the settings in the link below

https://www.vidcam.com.au/HC550/

[OwenMonie]

Wow that's great and thankyou O Supreme Being and Guilty Spark ! I would be happy just to get one email or text working. I will see how this all goes .

[Jakcao]

Did you get it working OwenMonie? I am having the same problem.

[OwenMonie]

No I didn’t . I even took it to town to try another cell as I am in a rural area and it didn’t work there either . I have the email address of the company and up until now they have been communicating with me. Sent off all the info that I have tried and the settings so I am now waiting for a response .
I will keep you posted as to what they say.

[Jakcao]

Thanks. I will continue trying at my end and let you know if I have any success.

[Jupiter]

I'm assuming they sent you the 3G version of the camera and not the GSM version?

The GSM version will not work in Australia as all the GSM networks have been shut down.

[OwenMonie]

Yes that’s a good point I didn’t think of . It’s happened to me before too with 2G . The fella in China hasn’t answered me still ,so I assume I might have been done . Hopefully I can leave a review on the product somewhere to warn others if that’s the case .

[Jakcao]

Thanks Jupiter - how would I work that out? It says it's 2g/3g.

[Jupiter]

With difficulty, teh only way is to take the word of the person who sold it to you, but the 700G series should work on the 850MHz UMTS band.

I've been doing some reading about these cameras and there are 2 things that you need to do.

Put the SIM card into a phone and make sure that it doesn't have a PIN set. If it does, use the phone to remove the SIM PIN.

Do not use MMS for transmitting photos. It is a rather expensive method. Turn off the MMS in the Camera settings and set up SMTP (email). Get yourself a Gmail account and enter those details in the SMTP settings of the camera.

[OwenMonie]

Thanks Jupiter anything is worth a try now as the company is not answering my emails. If anyone else wants to try here is his email address.  'howard@cnsuntek.com'

The company is Suntek .

Howard.Zhang

SUNTEK INTERNATIONAL CO., LIMITED.

Tel  :  +86 755 83344359

Mob:  +86 18312341296 

E-mail: howard@cnsuntek.com  

www.cnsuntek.com  

I will see if I can work out how to write a review somewhere to let others know the problems I have as I have nearly given up.

[OwenMonie]

Since I was getting no reply from Howard Zhang I tried to email the company but no matter what phone number you put in ,even their own, you can't submit the inquiry.
Look like we are on our own.

[Jakcao]

Howdy. I ended up getting a partial refund for the camera. They agreed to give me the difference between the 3g model and the non-3g model. I wanted another camera anyway so I am happy with that. I will now find something locally to do the job I wanted this camera to do. I still haven't been able to make it work. Good luck and thanks for your help. Cheers

[OwenMonie]

Thanks for the update how do you know it’s not 3G ? Just trying to see if mine is the same and might be 2G hence the reason it won’t work

[Jakcao]

I wasn't able to work it out and relied upon the seller telling me it was 3g. I just started emailing the seller to try and resolve the problem. After a few email exchanges, they were the ones that offered the partial refund. I have had it open since to see if there was something obvious inside it (like dip switches) but there isn't.