DavidhW
Level 1: Cadet

USA International Roaming

I have just had my international roaming go haywire in USA. Has been fine for over a week here and during this evening it stopped. I see this seems to happen in different countries every 2-3 years and now it appears to be USA. Can we advise when this will be rectified as I am trying to conduct business here.

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2 REPLIES 2
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: USA International Roaming

Are you using a Pre-Paid or Post-Paid device/plan?

Stevo 52
Too many devices, probably an addict 🙂 also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Dowser
Level 21: Augmented
Level 21: Augmented

Re: USA International Roaming

I advise that you contact Telstra Support ASAP regarding the issue and obtain a reference number. If the issue is not resolved forthwith then you might find it necessary to obtain a SIM card from a local provider. I did this using Verizon.

 

Telstra’s overseas customer service number is +61 439 125 109,

My Telstra

View and activate your international roaming status, and purchase international Data Packs with the My Telstra app.

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