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Level 3: Gumshoe

Will Telstra Prepaid get 5G some time soon?

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Level 23: Superhero
Level 23: Superhero
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Re: Will Telstra Prepaid get 5G some time soon?

Hi Romy1,

 

The only reference I've seen regarding 5G access on a Pre-Paid service is in the below link. 

https://crowdsupport.telstra.com.au/t5/news-feed/introducing-the-samsung-galaxy-note20-range/ba-p/89...

 

You'll see this wording: "Seriously Fast 5G

Stream, download, and post at seriously fast speeds with incredible 5G technology.

Telstra 5G: 5G access is available on Medium and above post-paid plans and $60+ Prepaid Complete recharges only. Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4GX/4G or 3G. Check coverage at telstra.com/coverage

 

I'm not on the Pre-Paid Complete plan and I don't have a 5G mobile device therefore I haven't been able to test it out.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Level 2: Rookie
Accepted Solution

Re: Will Telstra Prepaid get 5G some time soon?

I can confirm the $150 6 month prepaid has access to the 5g network Smiley Happy 

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Will Telstra Prepaid get 5G some time soon?

Hi Romy1,

 

The only reference I've seen regarding 5G access on a Pre-Paid service is in the below link. 

https://crowdsupport.telstra.com.au/t5/news-feed/introducing-the-samsung-galaxy-note20-range/ba-p/89...

 

You'll see this wording: "Seriously Fast 5G

Stream, download, and post at seriously fast speeds with incredible 5G technology.

Telstra 5G: 5G access is available on Medium and above post-paid plans and $60+ Prepaid Complete recharges only. Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4GX/4G or 3G. Check coverage at telstra.com/coverage

 

I'm not on the Pre-Paid Complete plan and I don't have a 5G mobile device therefore I haven't been able to test it out.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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Level 3: Gumshoe

Re: Will Telstra Prepaid get 5G some time soon?

Thanks for your prompt response.

 

I couldn't find a 60+ prepaid plan on the website

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Level 23: Superhero
Level 23: Superhero

Re: Will Telstra Prepaid get 5G some time soon?

You would need to be on the Pre-Paid Complete plan

https://www.telstra.com.au/mobile-phones/prepaid-mobiles/offers-and-rates#sim-plans

 

Apparently there is a $60 recharge on the Complete plan although it's not easy for customer's to see on the website.

I found it in the above link by pressing on "Critical Information Summary" 

$60 recharge includes 38GB Data with 28 day's expiry.

 

I'm presuming if you recharge $150/6 months expiry or the $300/12 months expiry you should be able to have access to 5G because these 2 are higher than $60.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.
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Level 2: Rookie
Accepted Solution

Re: Will Telstra Prepaid get 5G some time soon?

I can confirm the $150 6 month prepaid has access to the 5g network Smiley Happy 

View solution in original post

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Level 23: Superhero
Level 23: Superhero

Re: Will Telstra Prepaid get 5G some time soon?

Hi @Timpol,

 

Thanks for confirming that the $150/ 6 month's recharge on the Pre-paid Complete plan gives 5G access Smiley Happy

 

This will help other customer's Smiley Wink

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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