All the reasons to make the switch to email bill

Community Manager Community Manager
Community Manager

There are so many reasons to make the switch from paper to email bills – not only does electronic billing make it easier to manage and track your payments and bill history, it’s more environmentally friendly too!


Plus, we’ve made it easy to make the switch, with three simple ways you can change your billing preferences online:



Why should change to email billing?

Choosing to receive your Telstra bills electronically is more efficient, cost-effective and environmentally friendly than paper billing.


You’ll get your bill sent straight to your email, meaning you can keep track of your bills straight from your inbox. You can also view and manage your bills online through My Telstra in app or in a browser.


Encouraging the switch to electronic billing is also part of Telstra’s commitment to acting on climate change, as recently announced by CEO Andy Penn. This includes taking action to be carbon neutral in our operations from this year (2020), and to reduce our absolute emissions by at least 50% by 2030.

So, ready to start receiving your bills via email?

Make the switch quickly and easily online! Simply complete the online form here, or make the change via My Telstra in app or in a browser.

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