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Keeping you supported during COVID-19 (Coronavirus) Find out more
We’ve identified that some Telstra Velocity customers are using an uninterruptible power supply (UPS) with their service. If you’re using this power supply unit, there is a chance it may be degraded, and it could overheat.    
Safe Browser is a security add-on feature of Telstra Broadband Protect that reduces the risk of your personal information being stolen while online.    
Parental controls are an easy and effective way to help keep your children safe when they’re online.    
Telstra Mobile Protect makes it easy to set parental controls and restrict usage on your family’s Telstra mobile devices.    
Social Network Protection helps you protect your children against cyber bullying, bad language, and contact with someone outside their known circles on social networks.    
Network Protection is automatically activated on your Telstra home broadband service when you subscribe to Telstra Broadband Protect.