Can I set up auto-recharge for my Pre-Paid service?

Community Manager Community Manager
Community Manager

You can set up auto-recharge for your Pre-Paid service, so you don’t have to worry about running out of calls, texts and data. You’ll also continue receiving low credit and expiry SMS notifications from us.


Set up auto-recharge in the My Telstra app

  1. Download or open the My Telstra app
  2. Tap on the Services tab
  3. Select your Pre-Paid service and scroll down to More with your service
  4. Select Auto recharge and follow the prompts.



Set up auto-recharge in My Telstra in a browser

  1. Sign in to My Telstra using your Telstra ID
  2. If you have more than one account, select your Pre-Paid service from the dropdown list at the top of the page
  3. Next to your service, select Auto Recharge and follow the prompts.

You must have a Telstra ID in order to set up auto-recharge.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help