Each month, we review customer feedback and work on enhancing and improving My Telstra. Here’s an overview of the latest additions and updates to hit the app this month:
Device locator enhancements
If you know your registered Telstra device is nearby but can’t locate it, you can now use Device Locator to make it play a sound – even if it’s on silent.
If you’ve lost your device outside of the home, you can also send it a custom message which will be visible to anyone who finds it.
See more in the notification centre
Our notification centre is a safe and secure hub for viewing messages from us. Filter by categories including billing and payments, orders, services, disruptions and appointments.
Activate your eSIM
eSIM technology makes connecting to the Telstra mobile network easier than ever. You can now activate your eSIM on Pre-Paid in the My Telstra app.
Optimise your gaming experience
Our new Game Optimiser service helps you optimise your internet specifically for gaming. You can activate a free trial and manage Games Optimiser on the Services screen.
View home internet data usage
From October, users with unlimited data plans can now see how much data they’ve used each month.
(Note: Data will show as 0 for VIC customers who are on a temporary COVID-19 unlimited data offer).
Enhanced Shop features
Enjoy a richer and more engaging Shop experience, with video and animation bringing the latest devices to life.
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