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Support Team Kjorg
Support Team

We are currently working on a solution with app stores to pause billing for our Live Pass customers which will ensure they retain access to premium Live Pass content and not be charged. If there are any customers who don't wish to retain access to th ...

Support Team aaron_h
Support Team

Another action packed season of the NRL Telstra Premiership is upon us!    Check out our Wiki page for heaps of useful tips and guides:   The terms and conditions for seas ...

Level 1: Cadet

I am verry disappointed  telstra jas added advertising before watching a NRL game replay. So disappointing telstra. You pride yourself with the 'free' app but to add advertising is ridiculous in this time of covid. Optis provided 3months with out bil ...

Level 1: Cadet

Hi I canceled my registration within the two week period in 2019 but was still charged. I have contacted Telstra so many times but never received my money back!!! I have now been charged again!!! Please contact me ASAP 

Level 1: Cadet

Hi,I renewed my NRL Live Pass on March 2nd, automatically. Obviously with Covid-19, there is no NRL. Can I have my money refunded? Or at least have extra months added on? Don't see why I paid for 12 months up front, if there won't be any NRL to watch ...

Level 1: Cadet

I was just charged $99.99 on my credit card to stream games that have been cancelled. I feel that I am being ripped off and you lot should be doing more in these times.

Level 1: Cadet


Any chance Telstra will replay prior years NRL matches for us to watch on the app druing the suspension?

Level 1: Cadet

Hello, I just cancelled my live pass subscription and it said no refund will be issued. It was purchased through google play and they said contact the app developer for a refund which is why im here. Please help

Level 1: Cadet

What is the chances of receiving a refund for the State Of Origin tickets for the Adelaide game 

Level 2: Rookie

After having issues with the nrl live pass randomly stopping last weekend I used the feedback supplied and uninstalled and reinstalled the app. This fixed the issue but now the nrl live pass is extremely blurry. I can barely make out the players or t ...

Level 1: Cadet

I have an iPad mini 5 which has turned  the NRL app to a white screen from this afternoon. I have deleted and installed the app several times, however the screen turns white whenever I login. Also the display during  a live game is smaller than on my ...