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NRL App Support Community

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Support Team aaron_h
Support Team

Another action packed season of the NRL Telstra Premiership is upon us!    Check out our Wiki page for heaps of useful tips and guides: https://crowdsupport.telstra.com.au/t5/Sports/tkb-p/Sports-Wiki/label-name/nrl   The terms and conditions for seas ...

fudge1979au
Level 1: Cadet

Hi For a while now when watching live NRL games on the app on either Samsung Galaxy Tab A or Samsung Note 10+ it doesn't go to fullscreen or landscape. I have uninstalled and reinstalled on both devices and checked that rotation is enabled. There see ...

EJW20
Level 1: Cadet

Hi, I am using a LG mobile phone, with Android 6, and I cannot view NRL live matches in full-screen (landscape) view.  I have deleted and reinstalled the app, but it still only shows the match in portrait-view.  (This only happened last month - befor ...

EdStark
Level 3: Gumshoe

Your live video won't go to landscape. Please don't ask me to reinstall app, and also don't ask for me to check if my device's rotate option is turned on; that just insults my intelligence. Please fix your app. Cheers

SarahJade1
Level 1: Cadet

Hi, The NRL app has no feature to play fullscreen on my Samsung Galaxy S7 but will play fullscreen on my iPhone 6.  I have tried adding all permissions and uninstalling/reinstalling the app but it hasn’t helped.  Can you please help me?  Thank you

Yerkiddinmate
Level 2: Rookie

I recently purchased a new iPhone se and when I open the NRL live app the live game is very small, majority of the screen being black. Replays are full screen but the live game is unwatchable. The app worked fine on my iPhone 5 but not this new phone ...

fredrick91
Level 1: Cadet

made an account

fcholden59
Level 1: Cadet

I get this error when I try to watch live games on my iPhone XR.  “System Error. 
Server API Error”
Happens all the time, but occasionally it does work.  pic attached.  

Tracy124
Level 1: Cadet

Can’t watch any playbacks, videos

1107
Level 1: Cadet

I cant login to NRL live pass on iPad but it works on iPhone. I am doing this as a Telstra Mobile Customer. When I put in my TelstraID and password it says logging in but then just refreshes to the login screen.

Watcher20
Level 1: Cadet

NRL live I phone SE has a smaller video than my old I phone 5 what are the settings for a full screen