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Support Team Kjorg
Support Team

We are currently working on a solution with app stores to pause billing for our Live Pass customers which will ensure they retain access to premium Live Pass content and not be charged. If there are any customers who don't wish to retain access to th ...

Support Team aaron_h
Support Team

Another action packed season of the NRL Telstra Premiership is upon us!    Check out our Wiki page for heaps of useful tips and guides:   The terms and conditions for seas ...

Level 1: Cadet

I just bought a new iPhone SE and and Telstra copied contents across from my old iPhone 6 -both have 4.7 inch screens. The NRL App screen size in landscape for live games won't fill the screen on the new phone but remains fine on the old one both usi ...

Level 1: Cadet

Why Are the games on so late on a Sunday? So bad!!!

Level 2: Rookie

I recently purchased a new iPhone se and when I open the NRL live app the live game is very small, majority of the screen being black. Replays are full screen but the live game is unwatchable. The app worked fine on my iPhone 5 but not this new phone ...

Level 1: Cadet

I am having problem with the app, when I open it it goes directly to a blank page. I've deleted the app 4 times turned my iPad off and back on with breathing time in between and still the same. I am a Telstra customer could someone please help?

Level 2: Rookie

I have a subscription that supports 2 devices at a time but its only allowing me 1 device. Please help

Level 1: Cadet

NRL live I phone SE has a smaller video than my old I phone 5 what are the settings for a full screen 

Level 1: Cadet

I am verry disappointed  telstra jas added advertising before watching a NRL game replay. So disappointing telstra. You pride yourself with the 'free' app but to add advertising is ridiculous in this time of covid. Optis provided 3months with out bil ...

Level 1: Cadet

Hi I canceled my registration within the two week period in 2019 but was still charged. I have contacted Telstra so many times but never received my money back!!! I have now been charged again!!! Please contact me ASAP