Bug with NRL iOS App and share support

[Darkcurse]

Problem:

Using the share button to try and share articles/news items in the NRL app only shows a picture instead of a link to said article/news item

Steps to reproduce:

1. Open the NRL App

2. Select a news item

3. Click on the share icon on the top right

4. Choose which app to share to e.g. Facebook Messenger

5. Enter description and hit "send"

Expected result:

The other person receives a link to the news article on nrl.com

Actual result:

The other person receives the "headline" photo

[JesseS]

Hey @Darkcurse

Thanks for your post and I am happy to check this out for you and ensure that this feature is working correctly. So I have been testing this on my device (iPhone) and I can see that this affects messages sent through Facebook Messenger. When sending through via SMS, it includes the image plus the link below to the relevant article.

Did this affect any other Apps when trying to share news articles? Are you able to check if this works via SMS?

Can you confirm what device/OS version you are using?

Thanks

[Darkcurse]

Hi Jesse,

Thanks for your response. I've tested it now with SMS and also Whatsapp, and they work there (it pulls in the image plus the link) but still no-go with sharing to Facebook Messenger.

I'm using an iPhone 6S Plus running iOS 11.3.1. I've got version 7.1.4 of the NRL Official App.

[JesseS · Accepted solution]

No worries, that was the same experience that I have seen. I have passed this feedback on to our App team to investigate further now.

Thanks

[Darkcurse]

Thanks for your help! Hopefully it gets resolved soon