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Level 1: Cadet

Can’t restore nrl subscription

I have paid for the nrl live pass but app asks me to restore purchase... when I press restore it says I don’t have subscription... same problem 3 years running.... now I have paid but can’t watch the game!!!! What do I do?

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Community Manager Community Manager
Community Manager

Re: Can’t restore nrl subscription

Hi @MRZP

 

Thank you for your post, my apologies for any issues you're experiencing with the NRL Live Pass. 

 

Did you subscribe via Google Play or iTunes? 

 

What device are you using to access the NRL Live App?  

What version of iOs/Android is the device running? 

 

Have you uninstalled and reinstalled the NRL Live App to see if this assists? 

 

Thank you

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