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Error message when going back to the app
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Re: Error message when going back to the app
Firstly, we can try some troubleshooting to resolve the issues with your device.
I'd recommend attempting below
• Please completely uninstall the app, restart the device & then re-download
• Ensure that you have an active subscription in the App (More > NRL Live Pass)
• Please ensure you've cleared the cache on your device
• Make sure that you do not have any HDMI or other external outputs connected to your device.
If you still encounter an issue, can you please let us know what device you are using and how you subscribed to the Live Pass (Google Play, iTunes, Telstra Offer)?
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