Level 1: Cadet

NRL app not working

Not streaming.


Very frustrating. Not the first time.

Error: player.ooyala .....

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Support Team
Support Team

Re: NRL app not working

Hi @christhecleaner


Thank you for your post, my apologies for any issues you're experiencing with the NRL Live App. 


What device are you using to access the NRL Live App? (mobile/tablet, make/model etc)

What version of iOS or Android is your device running? 


Have you uninstalled and reinstalled the NRL Live App to see if this assists? 


Do you get the error regardless of where you click on the live game? 

For example, if you access the game from the top of the 'News' tab, is this any different to accessing it from the 'Draw' tab? 

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