Level 2: Rookie

NRL live app keep giving me error

Hi,

this is frustrating it keep giving me errors.

Yesterday as well. This is now errors 32 and 6.

 

HELP!!!!!

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Community Manager Community Manager
Community Manager

Re: NRL live app keep giving me error

Hello @FT25

 

Apologies for the issues and thank you for the screenshots, they are very helpful.

 

Our tech team released a fix this morning and are confident that it should resolve the issue.

The fix is a gradual release, so your devices may not have received it yet.

 

Could you please uninstall and reinstall one more time to ensure the latest version is installed and let me know

how you go?

 

I have messaged affected users today to tell them the issue is fixed and can they please check, as yet no one has 

reported further issues today except you. 

 

Let me know how you go and I'll escalate if the problem persists.

 

 

 

 

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Level 2: Rookie

Re: NRL live app keep giving me error

After the errors I have uninstalled and reinstalled. The first try lasted 4 minutes then error. The second lasted 6 minutes and error. This is bad, very bad.
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Level 2: Rookie

Re: NRL live app keep giving me error

I just uninstalled and reinstalled again. Still same result. 6 minutes of play and error 6. This is a waste of money really.

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