Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content


Hello @Swalzy
I apologise for the issues watching your NRL Live Pass
Telstra’s agreement with the NRL restricts the display of live match videos to a 7 inch screen, match highlights and match replays are available for viewing in full screen size.
If your device has a screen larger than 7", you will have a black border around the live stream.
More information can be found in the terms and conditions
All moderation actions are supported by the CrowdSupport Community Guidelines
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content


Hello @Swalzy
I apologise for the issues watching your NRL Live Pass
Telstra’s agreement with the NRL restricts the display of live match videos to a 7 inch screen, match highlights and match replays are available for viewing in full screen size.
If your device has a screen larger than 7", you will have a black border around the live stream.
More information can be found in the terms and conditions
All moderation actions are supported by the CrowdSupport Community Guidelines
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: NRL Live App
How can we get Telstra to amend their agreement with the NRL & request say a 12/13 inch live screen for all us ipad users out here .... If we can watch replays etc in full screen whats the difference when live ?? surely its a quick process behind the scenes :-)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content


Re: NRL Live App
Hi @Qldr1
Thank you for your post.
The current digital rights agreement with the NRL will be in effect until 2022, so there is unlikely to be any changes made to this agreement until then, if at all.
My apologies for any inconvenience.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: NRL Live App
Related Content
-
NRL live app not full screen.
Find out more -
NRL Live App
Find out more -
NRL app not working
Find out more -
NRL app.
Find out more