Level 1: Cadet

NRL live app



I’ve been using my NRL live app to watch the trials, specifically, the Parramatta Eels trial vs Penrith and the app keeps giving me an error message saying I need to subscribe. 


I have a valid subscription under my Apple ID <Removed for Privacy>


Please help?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Community Manager Community Manager
Community Manager

Re: NRL live app

Hi @PaaraRob


Thank you for your post, my apologies for any issues you're experiencing with the NRL Live App. 


What device are you using to access the NRL Live App? 

What version of iOS/Android is your device running?


Does this error only occur when switching the live stream to full screen? 


Thank you

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit