2303
Level 2: Rookie

Kayo

Am trying to subscribe to Kayo. 

Don't know who you're sending one time PIN to, but it ain't me  !

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4 REPLIES 4
2303
Level 2: Rookie

Re: Kayo

Was WHAT helpful 

aaron_h
Community Manager Community Manager
Community Manager

Re: Kayo

Hello @2303,

 

Thanks for messaging us here at Crowd Support.

 

The pin number is sent to the primary contact number for the Legal Lessee of the Telstra Account.

To update this if incorrect, the Legal Lessee will need to contact us to update contact details.

 

To contact us, please send a message in the Get Help tab of the My Telstra App, call 13 22 00 or visit a store.

The process will involve a full ID check to ensure accounts are secure and details kept private.

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines
johnlang13
Level 1: Cadet

Re: Kayo

i think kayo offer had to be confirmed by the 31st of March or you miss out that is the way i read the details


@2303 wrote:

Am trying to subscribe to Kayo. 

Don't know who you're sending one time PIN to, but it ain't me  !


 

2303
Level 2: Rookie

Re: Kayo

No mate, May 30.

All good, they were sending it to wrong number 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit