Level 2: Rookie

3g + wifi USB network connection problem - Win7

Bought 3g + wifi usb before xmas, expires in June 16.  Plugged in and installed software on Win7 home.  Have activated the SIM but cannot connect to the internet.  have cleared cache, re-installed but still no connection.  Cannot get to M.home Have added another 5G to the prepaid package but Nothing.  Please assist!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

My Telstra

View balance, detail usage, change offers and recharge with the My Telstra app.

Find out more