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Level 1: Cadet

Accessing Old Pre Paid call records

Hi, 

How do I access my 15 months old call records from Telstra Pre-Paid Mobile? I'm about to go through a legal dispute and need my records to prove time and length of call.

 

Regards 

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3 REPLIES 3
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Level 25: The Singularity
Level 25: The Singularity

Re: Accessing Old Pre Paid call records

See this page for accessing the data that you are looking for (note: it will only contain data for calls that you have made, not ones that you have received).

 

https://www.telstra.com.au/privacy/customer-access

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Highlighted
Level 1: Cadet

Re: Accessing Old Pre Paid call records

Thanks Jupiter, how can I get the data for incoming calls. I need it for legal purpose.

Highlighted
Level 25: The Singularity
Level 25: The Singularity

Re: Accessing Old Pre Paid call records

You will need a court order to obtain those. Speak to your solicitor on how that would need to be handled.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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