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Level 1: Cadet

Activating a new sim card while keeping your old telstra number

Hi,

 

I'm currently overseas and my prepaid plan expired since it wasn't in use for 6 months. I have received a new sim card but I want to activate the new one and still keep my old telstra number.

How do I go about it?

 

cheers in advance

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: Activating a new sim card while keeping your old telstra number

When your SIM expires due to the previous recharge expiring more than 6 months ago, the phone number is returned to the pool to be reassigned. So it may no longer be available to you.

 

You would need to call Telstra on +61 439 125 109 to see if you can get the old number back.

 

Your other problem is going to be activating the new SIM as I am pretty sure that it won't be able to be activated while you are overseas. It needs to be connected to the Telstra network for initial activation.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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