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Bec1819
Level 1: Cadet

Does anyone know if there is a limit to how many registered mobile number number a person can have under their name?

Gus29
Level 1: Cadet

Hi,   I have been overseas for a year and forgot to recharge my mobile every 6 months and now am unable to recharge it online .Have tried contacting Telstra but am still being sent to the message service where they say they cannot help either.How do ...

wabbit-qld
Level 1: Cadet

does telstra provide support for telstar air ??

please send a url

Gwyneth
Level 1: Cadet

Can I change from Pre Paid Extra to Pre Paid Max?TIA

Sumbum2210
Level 1: Cadet

Won't let me recharge my phone says reached maximum amount of recharges allowed 

ma9
Level 1: Cadet

Twice today I have tried to recharge my pre-paid mobile using PayPal and twice the wrong amount was recharged.The first receipt number # was 2T6246790A132752The second receipt # was 1NF75523VT973404WSince I cannot speak to a person about this problem ...

MattDell
Level 1: Cadet

I ordered a Flip 3 mobile for an elderly relative on May 20 - 12 days agoI got an immediate confirmation email with the order number #PPST50979866Delivery was to be 3-4 days, although obviously a fe more with COVIDI have not received any further corr ...

nymond
Level 1: Cadet

Activated a new prepaid mobile 24 hours ago and its not showing in My Telstra list of devices.  Also cannot seem to load credit into phone.Please help!

philip_pc
Level 1: Cadet

I have just recently switched over to Telstra prepaid.I was under the impression that with the first three recharges I got bonus data.I have my recharge set to auto recharge via my credit card. However it looks like I am not receiving my bonus data. ...

Memo123
Level 1: Cadet

I have my old Telstra prepaid number from years ago. I got a present of a $300 tesltra SIM kit. I am trying to transfer the old number into the new SIM card and the credit. I have try several times on the website, but it always make me call the suppo ...

MattDell
Level 1: Cadet

I ordered a Flip 3 mobile for an elderly relative on May 20 - 12 days agoI got an immediate confirmation email with the order number #PPST50979866Delivery was to be 3-4 days, although obviously a fe more with COVIDI have not received any further corr ...

ahrboys
Level 1: Cadet

My prepaid phone has my credit card linked to do auto top ups. I need to remove that and go back to ordinary cycled top up. I cannot find anywhere how to do this.I have spoken to someone in a help centre ..that was friutless and infuriating.

Robert_C_Cox84
Level 1: Cadet

What can I spend my $10 Extra's Credit on??

Beccar1
Level 1: Cadet

When in Coles, I asked for assistance to buy a recharge for my existing prepaid plan. I get home and it looks like they have sold me a "Telstra Pre-Paid Complete" pack with sim included. Is there a way to use this to recharge, or do I need to return ...

Whyisthissohard
Level 3: Gumshoe

Hi there, Can I purchase a Telstra pre-paid phone and put a Telstra post-paid SIM in it? I just want to buy a handset without a new plan.

LT54
Level 1: Cadet

What happens to recharge credit (that was accumulated on earlier plans) on mobile phone on a Telstra Prepaid Extra plan if we change to a Telstra Prepaid Long Life Plan ? Do you keep that recharge credit or does it disappear?

zobo
Level 1: Cadet

prepaid service pre paid mobile broadband plus <removed for privacy> rolloverdata registered on day of renewal then next day removed from remaining data remaining data was 35.60 next day dropped back to 20.00 11.5.20

Angtol
Level 1: Cadet

Iv just activated a new SIM for a second Telstra ess 2 for my two young boys. Iv got a Telstra max on mine,but can only get the complete version which gives alot less data. Mine gives 2g for $10 and the complete only 1gbfor $10. I can't seem to have ...

repinz
Level 1: Cadet

Hi,I have been using Telstra pre-paid max since 6 months ago. It will be expired on 8 May 20.How long can I keep this number until it is invalid?I read the answer in forum but it said 3-6 months.I would like to know the exact number in my case (using ...

D76712
Level 1: Cadet

I would like to know a list of all the phone numbers that I have had in my name in the past 7 years 

Gus29
Level 1: Cadet

Hi,   I have been overseas for a year and forgot to recharge my mobile every 6 months and now am unable to recharge it online .Have tried contacting Telstra but am still being sent to the message service where they say they cannot help either.How do ...

Sumbum2210
Level 1: Cadet

Won't let me recharge my phone says reached maximum amount of recharges allowed 

ma9
Level 1: Cadet

Twice today I have tried to recharge my pre-paid mobile using PayPal and twice the wrong amount was recharged.The first receipt number # was 2T6246790A132752The second receipt # was 1NF75523VT973404WSince I cannot speak to a person about this problem ...

nymond
Level 1: Cadet

Activated a new prepaid mobile 24 hours ago and its not showing in My Telstra list of devices.  Also cannot seem to load credit into phone.Please help!

BPS5
Level 1: Cadet

TLDR;;Churned from Boost to Optus prepaid to Telstra prepaid. Number is now active with Telstra prepaid, but showing as inactive asset in Telstra systems. Possibility that somehow the transfer didnt go smoothly and the number is still active with Boo ...

Bern3
Level 1: Cadet

I was trying to activate a new sim, during the process it asked me to chose a plan and payment. I selected long life plus and elected to pay $100 via paypal. I was redirected to confirm with paypal and upon return to the telstra site hit the activate ...

Warcrew
Level 1: Cadet

If had 3 different vouchers and not one my acc let's me it's 90$ worth recharge and not only the absaloot night mair ov no credit or internet god it's behond a joke now so asap fix my problem please 

Kurtp
Level 1: Cadet

Hello I need to change my prepaid account type from bussiness to personal how do I do this 

Outsourcing
Level 1: Cadet

Since 20th March 2020, I have requested Telstra to migrate two mobile numbers from postpaid to prepaid. It took many calls to Telstra call centre and lonto assist with migration of two Telstra mobile numbers to Boost Mobile.Boost Mobile require the n ...

Simon4020
Level 1: Cadet

Hey,So I bought a telstra pre paid phone from Australia Post a month, it was on special and it's an Oppo Ax5. After several weeks talking with Telstra paying the 80 fee and finally getting the phone unlock code. I insert the Sim I already have from a ...

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