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Cannot set low credit alert for Prepaid Broadband (USB 4G modem)
My low alert is set to 5Mbytes(default?), I saw the little alert popup & went straight to telstra & logged in to recharge, but during the process It stopped working as mytelstra is not all unmetered & it drained my credit to 0.
So I need to set it higher, when I go to my account & clik on the prepaid service it shows a link...
"Set up low credit alert > " clicking on this takes me to Automatic Recharge page, (must be a bad hyperlink?)
Checking any of the menus at the right don't have a low credit setting...
So what is the go here ???, why is it so cryptic for such a simple setting.
[Since telstra changed their mytelstra pages I get error for any enquiry (balance, history etc...), but I still could not set low alert in 2019 ]
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Re: Cannot set low credit alert for Prepaid Broadband (USB 4G modem)
I have the same problem.
the 'set low credit alert' link misdirects to the auto-recharge page. There is no option or ability to set a low credit alert at the moment.
Hi Telstra, can you fix it?
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