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Deactivate prepaid sim card
I have a Telstra prepaid sim that I have not used for about 8 months and in my account it says it has been deactivated.
Can you tell me if I can reactivate it and have the same number as I need this number to receive a code for something I need to do urgently?
Hope you can help,
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Re: Deactivate prepaid sim card
No, sorry. 6 months after the last recharge, the SIM is deactivated and the phone number is returned to the pool to be reallocated.
You would need to buy a new SIM and call 125 8887 to see if you could get your old number back.
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