Level 1: Cadet

How to add a preppaid mobile to a Telstra My Account



All of the help files suggest clicking on "Settings" /  "Account Settings" option in order to add a prepaid service to a Telstra Account.


Can someone at Telstra log in a post a screen shot of where this is ? I can't see it anywhere in the "" Interface not on the web pages or the phone app.


Yes I am logged in before you ask!


Thanks for your help.



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Level 23: Superhero
Level 23: Superhero

Re: How to add a preppaid mobile to a Telstra My Account

Hi Skreggio2,


Telstra has changed the look of the Telstra My Account and haven't updated the instructions on their Website on how to add a Pre-Paid service. 


In the below link, scroll down to my last reply. 

You'll see instructions on how to add a Pre-Paid service to your Account....I've also put screenshot's.

Hope this works for you Smiley Wink

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