Kazross1
Level 1: Cadet

How to add Pre paid mobile to online account

I am trying to add an active prepaid to my online account but there are no add options only edit for current services

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3 REPLIES 3
DEANJA
Level 23: Superhero

Re: How to add Pre paid mobile to online account

Hi there Kaz,

 

Open my account and then take a look on the right side of the page, click on Account Settings

 

add2.png

 

Then click on add account at the bottom of the page that opens, as per the pic below.

 

add.png

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NB: I am NOT a Telstra employee, just another customer like you.
Dianne9873
Level 1: Cadet

Re: How to add Pre paid mobile to online account

Do not have account number
ShannonD
Support Team
Support Team

Re: How to add Pre paid mobile to online account

Hi Dianne9873,

If you're having any trouble doing this or require additional information, I'd recommend chatting to our 24x7 My Account team via http://tel.st/8qpr or by calling 132200

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