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How to Unlock prepaid phone from overseas
I bought a Oppo AX5 last year in Australia with Telstra. At this time no one told me that this phone is lock.
Now, I am in Fiji, and anyway I don't plan to come back to Australia..
My phone is not usable, unless I unlock it.
Problem : I cannot call in Australia, because I cannot have a sim card in my phone !
I try to ask help with locals here, but doesn't seems to be really efficient ..
Can I found a way to contact the good Telstra service, and pay the fee to unlock it without calling ? Maybe chat support, or email or whatever ?
Hope to find a solution 🙏
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Re: How to Unlock prepaid phone from overseas
Our Pre-Paid team via secure Live Chat here: https://tel.st/nsxv3 can look into contacting our Unlocking team to assist.
Let us know how you go.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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