aimeemelissa222
Level 1: Cadet

My prepaid vouchers keep saying Invalid and I must recharge with credit card?

I want my money credited to my prepaid. I'm a pensioner who won't stand a multi billion dollar company to take advantage. I wasn't able to recharge 2×$10 vouchers I purchase instore with my debit card.

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1 REPLY 1
Smiley3
Level 23: Superhero
Level 23: Superhero

Re: My prepaid vouchers keep saying Invalid and I must recharge with credit card?

Did you purchase these vouchers from a Woolworths store?

A few customer's have had trouble in the last few day's with Pre-Paid Recharge Voucher's purchased from Woolworths store's only having 10 digits instead of 12 digits in the recharge PIN number. 

 

You need to take them back to the store you purchased them from and ask for a refund...as they are not fit for purpose. 

They must give you your money back under the Australian Consumer Law.

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