MG38
Level 1: Cadet

Pre-paid auto recharge

Can anybody please tell me how to cancel Pre-paid Auto Recharge? And no, going to "My Account" does not give me the option. 

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Pre-paid auto recharge

That is exactly where you should find the option (I just checked on mine).

Go to the Services page, select the PrePaid service that the Auto Recharge is set up for, scroll down to the "More with your service" section, click on "Auto Recharge" then select the Scheduled monthly recharge and it should open up to show the Recharge Day slector, a Recharge Amount, the payment method and then a "Cancel" and "Delete" button. Tap on the "Delete" button and it should cancel the Auto Recharge.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
MG38
Level 1: Cadet

Re: Pre-paid auto recharge

Thanks Jupiter....very much appreciated. Will try your solution. 

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