Level 1: Cadet

Pre-paid max to long-lifed plan

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I has been using the pre-paid plan, and i have saved some data in data bank. Will i be able to used them if i change my plan to long -life plan?
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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Pre-paid max to long-lifed plan

Hi Chii,

 

You won't be able to use the Data you've saved in the Data Bank if you change to the Pre-Paid Long Life Plus plan.

 

In the Pre-Paid Max FAQ'S you'll see this under the heading "Using your Data Bank" : Your Data Bank data won’t expire unless you change offers or your Pre-Paid service is deactivated.

https://www.telstra.com.au/support/category/mobiles-tablets/pre-paid/why-choose-pre-paid-max

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1 REPLY 1
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Pre-paid max to long-lifed plan

Hi Chii,

 

You won't be able to use the Data you've saved in the Data Bank if you change to the Pre-Paid Long Life Plus plan.

 

In the Pre-Paid Max FAQ'S you'll see this under the heading "Using your Data Bank" : Your Data Bank data won’t expire unless you change offers or your Pre-Paid service is deactivated.

https://www.telstra.com.au/support/category/mobiles-tablets/pre-paid/why-choose-pre-paid-max

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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