Freya01
Level 1: Cadet

Pre Paid phone swap??

ve a pre paid mobile with credit until end 2020. The phone has died a natural death after 10 or so years (Old style Samsung dumb phone). Is it possible to upgrade with the same sim and number and keep the credit?

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1 REPLY 1
OllieW
Support Team
Support Team

Re: Pre Paid phone swap??

For sure Freya, did you own the old phone outright?

 

Would you prefer to buy your new phone outright too?

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